Guarantee
01Recreational Courses and Gift Vouchers – We’re so confident that you’ll enjoy your recreational 4WD experience with Adventure 4WD, that we guarantee that if for any reason you’re dissatisfied, we’ll offer at our discretion, either another opportunity to participate in a program of similar value or we’ll give you your money back! All we ask of you is to detail your grievance so we might discuss your future needs and improve our service to you or others.
The purchase of a Gift Voucher entitles the receipient to receive a recreational course in whole/part based on the $$$ value purchased by the donor (you may need to make up the difference). You have 12 months from the date of issue to act on it. Extensions can be granted, but we’d encourage you to attend the training on one of our published dates and promptly. Refunds due to ill health, employment changes and all the other challenges of life will be considered and if a refund is issued, it will be offered less any booking fees.
02Commercial Courses – Adventure 4WD Commercial programs have been developed over thirty years and are tailored to suit our Government and Industry clients individual needs. *If for whatever reason we’ve failed to meet your expectations we’ll offer at our discretion a replacement program of similar value or your money back. All we ask of you is to detail your grievance so we might discuss your future needs and improve our service to you or others.
03Hire Equipment– We stock only the best brands and we pride ourselves on maintaining our hire stock to a high standard. It happens rarely but there’ll be times when components fail and if that’s our fault we’ll do our best to keep you as a happy customer. At our discretion we’ll either offer you a future hire to the same value at no charge (or on a pro-rata basis) or your money back!
* Refund offer less regional delivery fees or booking fees if applicable